January 26th, 2012
04:21 PM ET
By Aaron Cooper, CNN
(CNN) - Passengers on Alaska Airlines will no longer get a free Psalm with their meal.
On Wednesday, the airline announced it is ending its more than 30-year tradition of including printed cards with short Bible verses during meal service.
“I will be glad and rejoice in you; I will sing praise to your name O most high,” was written on one card, over an image of foggy blue mountains. Another card featured these words over a beach at sunset: "Give thanks to the Lord, for He is good; His love endures forever.”
The cards have been distributed on trays with Alaska Airlines meals since the 1970s, according to airline spokeswoman Bobbie Egan. Since 2006, only passengers in First Class on longer Alaska Airlines flights have been served meals, so only a small percent of passengers received a card.
“This difficult decision was not made lightly,” the airline’s top executives said an email to frequent passengers. “We believe it's the right thing to do in order to respect the diverse religious beliefs and cultural attitudes of all our customers and employees.”
“We also know some of you consider the cards to be a tradition that reflects your own spiritual beliefs,” the email said. “At the same time, we've heard from many of you who believe religion is inappropriate on an airplane, and some are offended when we hand out the cards.”
Kathy Hosford, of Dyea, Alaska told CNN Affiliate that ““I take the time to read them. It really tells me the airline cares about the people sitting there.”
Others disagree. “Religious attitudes do vary,” Egan says, and “a large percent of residents in markets that we do serve on the West Coast say religion is not important to them.”
“We have been keeping track over the recent years and we are receiving more complaints than compliments” says Egan. Between 1998 and 2002 they received 242 complaints and 141 compliments about the cards.
The idea to distribute the cards in the first place came from a marketing executive who borrowed the idea from another carrier as a way to differentiate Alaska’s service, according to the airline’s statement.
But that view has now changed. “A business that aspires to be diverse and inclusive shouldn't have a religious agenda. Religious beliefs are deeply personal and vary greatly among our customers” Egan said in an emailed statement.
The decision to eliminate the cards was made last fall, she says, and takes effect on February 1. No decision yet about what to do with the leftovers.
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